FAQ

Common
Questions at
The Eye Clinic

Book Today
Hero Image

How often should I have an eye exam?

The Canadian Association of Optometrists recommends an eye exam every two years for adults aged 20-64 and annually for those aged 65 and above. Children should have their first eye exam between 6 and 12 months, followed by exams at ages 3 and 5, and annually once in school.

Do you offer emergency eye care?

Yes, we provide emergency treatment. Call us immediately at 780-761-0080 for urgent eye concerns. If you have been seriously injured, go to the emergency room.

What is LASIK, and do you offer it?

LASIK is a refractive eye surgery for vision correction. We perform thorough examinations to evaluate suitability and facilitate bookings at LASIK MD Vision. Custom follow-up care is provided by The Eye Clinic.

How do I choose the right glasses for my face shape?

Our staff, including Suman Grewal, with a degree in Fashion Buying & Merchandising, ensures personalized assistance in choosing frames that complement your face shape and style.

What contact lens options do you offer?

We provide a variety of contact lens options suitable for different needs, including daily, weekly, monthly, and specialized lenses. If you have dry or sensitive eyes, we can work with you to find a comfortable option.

How do I prepare for an annual vision exam?

Bring current eyewear, medications list, insurance details, and any questions. Consider bringing comfort items for nervous children.

Do you offer specialized exams for children?

Yes, we offer advanced screenings and specialized care for children, ensuring their comfort and addressing specific vision needs.

What happens during an eye exam?

Eye exams include various tests like eye pressure, retinal photographs, color vision tests, depth perception tests, and eyestrain tests to evaluate overall eye health and vision. Our comprehensive exam offers more tests and delves deep into your health.

How can I verify my insurance coverage?

You can contact our office, and our staff will assist you in verifying your insurance coverage.

Do you accept insurance for eye exams and treatments?

Yes, we accept various insurance plans. Contact our office or check with your insurance provider to confirm coverage details.

Can you assist with insurance claim submissions?

Yes, our staff is experienced in assisting with insurance claim submissions. We can guide you through the process and provide the necessary documentation for claims.

Eye Emergency

(780) 761-0080